I have been using these guys since they opened. They are great! Very knowledgeable and take the time to explain what needs to be repaired. I have a small fleet of vehicles that need to stay on the road and they make it happen. Keep up the good work.
All around great experience at Otto Motive. Staff very friendly, not pushy at all. Shop is very clean. Came in with a brake problem and they had me back in the road in a few hours. Rotated tires and recharged AC while waiting for parts
Great service and auto shop. Very knowledgeable and works well to accommodate the customer. I work your standard 8 to 5 job. Can drop off before they open and has a dropbox for keys and notes, then they will call you with an update. Picked up after hours...
Best prices in town hands down! Didn’t even have an appointment and they were able to squeeze me in to their busy schedule. Don’t hesitate to give them a call. Bodo is a class act and has great customer service skills.
I’m always hesitant to try new places especially when it comes to car repairs, but y’all.... Otto Motive is AMAZING!!! I can’t recommend them enough. I dropped my car off there this morning and they called with an update within the hour that SAVED me $400!! They are professional...
Very welcoming and friendly staff. I walked into the office and was immediately greeted. The mechanics were extremely knowledgeable without being intimidating. I got the help I needed and was in & out.
I've had dozens of vehicles and have visited a lot of different automotive repair shops over the past 30 years and this shop is at the top for customer service, follow-up, and great mechanic work. Timeliness for an automotive shop is critical and they were able to get my Ford F350 in and out with superb quality of work before the deadline I had to go tow something with the truck. I'd trust sending my wife or daughter to this shop since I've seen that they will only do what is needed and don't push things that are not. In my dealings with them they are ethical and great mechanics, two things that are hard to find in an automotive repair shop in Jacksonville or anywhere else. I highly recommend Otto Motive. 1
My car started driving funny two days before my road trip. Otto Motive was able to get me in the next day to fix my car! The employees are always so kind and professional. Plus their employee Sadie (the adorable pup they have at the shop) is constantly checking on customer satisfaction. 3
I took my Nissan Frontier into Otto Motive and I could not be more pleased. Very friendly and helpful staff. Jason and the guys are the bees knees and really know their stuff. I will definitely be back for any future vehicle needs